Adapting your business to changes in your markets has always been a priority. With digital transformation and the democratization of digital tools (including automation) and cloud services, the opportunities to become more efficient are numerous. But you still need to avoid the obstacles...
Digital transformation is nothing more and nothing less than a reinforcement of the computerization that began decades ago. Automation is not a recent phenomenon. In the late 60s, it was first used to automate physical production.
But evolution was slow. This is no longer the case with new technologies and the cloud. For many organizations, everything is moving very fast, even too fast.
It is therefore necessary to establish a roadmap in order to follow the right path and adopt an approach based on customers and users (i.e. employees). There are a number of steps involved in meeting this challenge.
Firstly, the various members of management need to understand the new challenges of digital transformation, its constraints and its benefits. A small team must be set up to manage this strategy, with clear, achievable objectives.
Without these preambles, they will have no incentive to deploy the human and financial resources to meet this challenge.
Streamlining IT for greater efficiency
Secondly, it's important to communicate with the different professions. Everyone is concerned. Not abstruse speeches, but concrete explanations of the benefits of using new tools and practices.
Digital transformation must not be seen by employees as a roundabout way of cutting jobs. For example, the aim of automation is first and foremost to eliminate repetitive, time-consuming tasks that offer no added value.
The third key point is the need to change mindsets. According to studies carried out by McKinsey, digital transformation requires cultural and behavioral changes such as calculated risk-taking, increased collaboration between businesses and customer focus.
Finally, IT must be rationalized by optimizing the application portfolio and mitigating technological risks. Many companies are piling up software solutions or services in the cloud.
As a result, their IS becomes unmanageable due to excessive, and ultimately counter-productive, complexity. Not to mention the unnecessary costs... Enough is enough!
